Refund
Policy

Information for Customers

We FutureEdge Corporate Services Private Limited (hereinafter referred as “FutureEdge”) thank you and appreciate your interest shown in our services   offered  on www.Taxcomate.com (hereinafter referred to as “Taxcomate”). Please read this policy and terms and conditions of Taxcomate carefully as  it comprises ofimportant information and guidelines about your rights and obligations as our customer and the conditions with respect to the services  provided to you.

We make every effort to provide the services offered to you as per the specifications and timelines mentioned against each service opted by you from Taxcomate, however if, due to any  unforseen circumstances, we are unable to provide to you the services for which you have made advance payment , then in such case you shall be entitled to a full refund of only the amount paid by you within 30 days of lodging of refund claim, however such acceptance of refund claim shall be at sole discretion of FutureEdge and subject to following conditions:

  • The refund claim raised by you is due to delay in providing the services as opted by you;
  • The refund claim is raised by you is due to unavailability of services temporarily;
  • The refund claim is raised by you due to payment made mistakenly however such claim shall be only accepted only if refund claim is made within one hour of the payment;
  • The refund claim raised by you shall not be accepted due to availability of cheaper fees/rates offered by any other websites or by any individual or professional;
  • The refund claim is raised because of change in mind or non requirement of such services, the refund shall not be considered
  • The services offered on Taxcomate is performed by our professionals empanelled with us, therefore services offered shall be as per the industry standards and existing law in India and thus refund claim made because of non satisfactory of services shall not be accepted;
  • Refund claims shall not be entertained in any case after the work/services/consultation has been performed/shared with you; ; and
  • Refund claim shall not be accepted in case if your purpose/object of such services is completed/complied/becomes nonessential, however the amount paid by you can be adjusted for any other services opted by you from Taxcomate within a period of one year only if such intimation is made or claimed prior to completion of work/assignment/services by us;

If the request for the refund has been approved by Taxcomate, the same shall be processed and intimated to you via email. This refund process could take a minimum of 15 (fifteen) business days to process and shall be credited to your bank account accordingly. We shall handle the refund process with care and ensure that the money spent by you is returned to you at the earliest.